Support
Cronum Work, by Cronum Studio
Write to hello@cronumstudio.com. We usually answer within two working days. Tell us which app, what you were doing and, if an assistant was involved, which one.
Connect an AI assistant
| App | Connector URL |
|---|---|
| Cronum Work: Tasks, Projects, Next and Notes | https://work.cronumstudio.com/mcp |
Claude
In Claude, open Settings → Connectors → Add custom connector, paste the URL above, then sign in to Cronum Work and allow access.
ChatGPT
In ChatGPT, turn on Developer mode under Settings → Apps → Advanced, then create a connector with the URL above, sign in to Cronum Work and allow access.
Coding agents (Claude Code, Codex, Cursor…)
Add the URL above as a remote MCP server (HTTP). The agent opens the sign-in in your browser the first time.
Common questions
The assistant says it isn't authorised
Its access may have expired or been revoked. Disconnect and connect again from the assistant's settings.
How do I see or remove the assistants connected to my account?
In Cronum Work, Settings → Your AI → Connected applications. Disconnecting one, or revoking its token, stops it at once.
The assistant did something I didn't want
Most assistants ask before deleting or sharing, but they can still make mistakes. In Tasks, completed tasks can be marked as pending again; in Next, every step is in the project's history. If something is lost, write to us quickly: we may be able to restore it from a backup.
How do I export or delete my data?
In every app, Settings → Your data gives you a .zip with everything (Download my data), and lets you erase what you have in the app or delete your account. A deleted account waits 30 days in case you change your mind: signing in during that time takes it back. See the privacy policy.
How do I cancel a paid plan?
Use the link in the receipt that Paddle sent you, or find your order at paddle.net; or write to us from the email of the account and we cancel it for you. You keep the plan until the end of the period you paid for.
Where are my invoices? How do I change my card?
Paddle, which sells our plans, sends your invoices by email. You can download them, or change your card, from the link in the receipt or at paddle.net.
Can I get my money back?
Yes: within 30 days of your first payment for a plan, for any reason. See the refund policy.
Report a security problem
Write to hello@cronumstudio.com with “Security” in the subject. Please don't share it publicly until we have fixed it.